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Our Guarantees and Shipping Policies We guarantee all our products to be brand new and fully as described. We ship no blemishes, seconds, or any inferior variations. We also guarantee that your shopping experience will be a secure and enjoyable one. If your shopping experience is substandard in any way, please contact us through this form... Shipping Policy All of our products are shipped within 1-2 business days. Should a product be out of stock, we'll notify you of the delay immediately. If that happens (not likely), we will ask if you prefer to cancel your order. Shipping Charges... Priority, Parcel Post, and Next Day are available within the US. If outside the US, choose International Shipping. Return Policy We stand behind every product we sell. If you are not absolutely pleased with your purchase - for any reason - we will be happy to make an exchange or refund the purchase price. Simply return the item to us within 30 days via insured parcel post or UPS to... CreateStainedGlass.com Returned products must be in like-new condition with original packaging and materials. A receipt must accompany all returns. A 10% re-stocking fee will be applied towards your refund.
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